Getting Started
How can I register on erishta.com?
How long does it take to register and create a Profile on erishta.com?
Registration and Profile creation on erishta.com can be completed in less than 8 minutes. In three easy steps you can register with erishta.com and create your Profile.
Can I register on behalf of a relative or a friend?
Yes, you can! In the Registration Form, you can specify your relationship with the person on whose behalf you are registering.
How much do I have to pay to register on erishta.com?
Registration on erishta.com is FREE.
What are the benefits of upgrading to Paid membership?
By upgrading to Premium Membership, you will be able to view Member’s Name, their Photos (Subject to other member’s preferences) send and receive messages. Premium members may exchange their contact details, if they wish. We will never give out your contact number or email address to other members.
What does erishta.com do?
Were dedicated to helping practising Muslims get together and, more importantly, stay together! Weve got everything you need to complete half of your deen. Our ethos is based on the Quranic verse which states that Women of purity are for men of purity, and men of purity are for women of purity (Quran 24:26). Because of this, our unique features include the option for sisters to include their ‘Wali’ in conversations, and a team of moderators devoted to constantly ensuring the strict upholding of Islamic etiquette in all stages of contact between users as well as the individual profiles themselves.
What are the benefits of upgrading to Paid membership?
By upgrading to Premium Membership, you will be able to view Member’s Name, their Photos (Subject to other member’s preferences) send and receive messages. Premium members may exchange their contact details, if they wish. We will never give out your contact number or email address to other members.
How soon will my profile be visible in the search list?
All profiles registered on the site undergo a basic screening of content and photographs, post which it is made visible and searchable on the site. This process may take up to 24 hours.
What can I do with free membership?
- View photos of matches
- View detailed information about family and profession
- Connect directly with Matches
Is Email Address required to create a profile?
Yes, you need to enter a valid email address to create a profile. Email address is unique to every Profile and hence cannot be used to create or another profile.
Is my contact information safe?
Yes. Your contact information is absolutely safe since we will never share your details to third party. Our site is 100% safe and secure.
We provide complete anonymity, no one will ever find out who you are, email is sent to other users in anonymous mode on your behalf, for further safety premium members can black list other members and avoid them in future. As per our policy we do not share your personal with anyone.
The form seems to be a bit lengthy. Do I need to fill it entirely?
While it may be tedious to fill in a long form, detailed information about oneself is crucial for matrimonial decisions. The more information you provide, the more likely you are to be contacted by other Members of erishta.com. Please take the time and effort to complete your Profile.
Register Now with erishta.com and create your Profile.
Can I downgrade my membership?
Yes, you can downgrade your membership at any time from the "Membership" section. However, downgrades take effect at the end of the current billing cycle.
Does erishta.com provide live chat?
We do not include a live chat room feature to avoid unnecessary chatting between opposite genders on this website; however, we do allow you to identify which members are online at the same time as you and allow you to message their inbox anonymously in order to find out more about them.
What happens if I cancel my membership?
If you cancel your membership, your account will revert to a free membership at the end of the current billing cycle.
What is the difference between free membership vs paid membership?
Free membership features:
- View photos of matches
- View detailed information about family and profession
- Connect directly with Matches
Paid membership benefits:
- Connect directly with Matches
- View verified contact details
- Write Direct Messages to members
- Connect instantly via eRishta Chat
- Special offers from Partners
- Discounts on eRishta events
Why am I asked to verify my phone number?
This is to avoid junk or invalid phone number entries. A profile with verified phone number creates genuine feel for other members. This increases your chance of getting more marriage proposals.
What if I encounter a technical issue?
If you encounter a technical issue, report it via the "Help" section or contact our support team.
What is profile verification?
Profile verification helps to ensure that the profiles are genuine. Verified profiles are marked with a verification badge.
How do I view my billing history?
You can view your billing history from the "Billing" section on your dashboard.
What is the maximum number of photos I can upload?
You can upload up to 10 photos in your "Photo Gallery".
What types of credit cards are accepted for payment?
We accept all Master and Visa credit cards.
Click here to Upgrade to a Premium Membership now!
Can I block another member?
Yes, you can block a member from their profile page. This will prevent them from contacting you.
Can I customize my profile URL?
Yes, you can customize your profile URL from the "Edit Profile" section.
Can I invite members to events?
Yes, you can invite members to events from the "Events" section.
How can I change my password?
To change your password, log into your account, go to "Settings", and select "Change Password".
How do I upload more photos?
You can upload more photos from the "Edit Profile" section under "Photo Gallery".
How do I use the chat feature?
To use the chat feature, go to the "Chat" section on your dashboard and start a conversation with an online member.
How do I use the video chat feature?
To use the video chat feature, go to the "Chat" section and start a video call with an online member.
How do I verify my profile?
Profile verification can be done from the "Settings" section. Follow the instructions provided to verify your profile.
Can I hide my profile?
Yes, you can hide your profile from the "Settings" section. This will make your profile invisible to other members.
Can I mute notifications?
Yes, you can mute notifications from the "Settings" section.
Can I pause my membership?
Yes, you can pause your membership from the "Membership" section. Pausing will temporarily suspend your account.
Can I reactivate my membership?
Yes, you can reactivate your membership at any time from the "Membership" section on your dashboard.
Can I register for events?
Yes, you can register for events via the "Events" section.
Can I share my photos with specific members?
Yes, you can share your photos with specific members from the "Photo Gallery" settings.
Can I undo a like?
Yes, you can undo a like by going to the members profile and selecting "Undo Like".
How do I add a member to my favorites?
To add a member to your favorites, go to their profile and click on the "Add to Favorites" button.
How do I change my email address?
To change your email address, log into your account and go to the "Settings" section. Select "Change Email" and follow the instructions.
How do I create an event?
To create an event, go to the "Events" section and follow the instructions provided.
How do I delete my photos?
To delete your photos, go to the "Photo Gallery" section and remove the photos you no longer want.
How do I hide my photos?
You can hide your photos from the "Edit Profile" section by selecting the "Hide Photo" option.
How do I read messages?
To read messages, go to the "Messages" section on your dashboard. You can view all received and sent messages there.
How do I report a problem?
If you encounter any issues, you can report them via the "Help" section or contact our support team.
What is the eRishta.com’s refund policy?
Since eRishta.com allows its Members to communicate with other Members before they pay, we generally do not refund Membership fees. This policy, while providing value for money for eRishta.com Members, also ensures that the company is protected. Any exceptions to this policy will be made at the sole discretion of the eRishta.com management.
Can I pay online using my credit card?
Yes you can. We accept all leading credit cards.
Click here to pay online and Upgrade to a Premium Membership now!
Can I pay using a Debit Card?
Yes, you can pay using your Visa Debit Card. We would like to caution you that some banks that issue Debit Cards do not allow online Debit Card payments. So please check with your bank.
Click here to Upgrade to a Premium Membership now!
Can I recover deleted messages?
Unfortunately, once messages are deleted, they cannot be recovered.
Can I see who is online?
Yes, you can see who is online from the "Online Members" section.
Can I see who viewed my profile?
Yes, you can see who viewed your profile from the "Profile Views" section on your dashboard.
Can I set notification preferences?
Yes, you can set your notification preferences from the "Settings" section.
Can I share my profile on social media?
Yes, you can share your profile on social media using the share options available on your profile page.
Can I submit my success story?
Yes, you can submit your success story via the "Success Stories" section.
How can I purchase a eRishta.com Premium Membership?
Click here to Upgrade to a Premium Membership now!
How do I cancel my membership?
To cancel your membership, go to the "Membership" section and select "Cancel Membership". Follow the instructions provided.
How do I contact eRishta.com?
You can contact us via the "Contact Us" page on our website or email us at
[email protected].
How do I delete a photo?
To delete a photo, go to the "Edit Profile" section and remove the photo from your "Photo Gallery".
How do I delete messages?
To delete messages, go to the "Messages" section, select the messages you want to delete, and click on the "Delete" button.
How do I delete my account?
If you wish to delete your account, please contact our support team via the "Contact Us" page.
How do I edit my preferences?
You can edit your preferences from the "Settings" section. This includes your search and notification preferences.
How do I edit my profile picture?
To edit your profile picture, go to the "Edit Profile" section and upload a new picture.
How do I filter messages?
You can filter messages by using the filter options available in the "Messages" section.
How do I find events?
You can find events in the "Events" section on our website.
How do I find members with similar interests?
You can find members with similar interests using the "Interests" filter in the "Search" section.
How do I find success stories?
You can find success stories in the "Success Stories" section on our website.
How do I find the latest features?
You can find the latest features in the "Updates" section on your dashboard.
How do I get a refund?
Refund policies and procedures can be found in the "Membership" section under "Refund Policy".
How do I give feedback?
You can give feedback via the "Feedback" section or by contacting our support team.
How do I manage my privacy settings?
You can manage your privacy settings from the "Settings" section. This allows you to control who can view your profile and contact you.
How do I receive notifications?
Notifications can be received via email or SMS based on your preferences set in the "Settings" section.
How do I resume my membership?
To resume your membership, go to the "Membership" section and select "Resume Membership".
How do I RSVP to an event?
To RSVP to an event, go to the event page and select the RSVP option.
How do I search for matches?
You can search for matches using the "Search" feature available on your dashboard.
How do I search for members by age?
You can search for members by age using the "Advanced Search" feature.
How do I search for members by interests?
You can search for members by interests using the "Advanced Search" feature.
How do I search for members by location?
You can search for members by location using the "Advanced Search" feature.
How do I see who liked my profile?
You can see who liked your profile from the "Likes" section on your dashboard.
How do I send messages?
You can send messages to other members by visiting their profile and clicking on the "Send Message" button.
How do I turn off email notifications?
To turn off email notifications, go to the "Settings" section and update your notification preferences.
How do I update my contact details?
To update your contact details, go to the "Settings" section and update your information.
How do I update my payment method?
To update your payment method, go to the "Billing" section and select "Update Payment Method".
How do I update my profile?
You can update your profile by logging into your account and navigating to the "Edit Profile" section.
How do I upgrade my membership?
You can upgrade your membership from the "Membership" section on your dashboard. Various plans are available for you to choose from.
How long does it take to activate my Membership after I place an order?
If you pay for the order using a credit card, then the account is activated within 12 hours. If you pay via cheque, demand draft, or a bank draft, the account is activated within 5 working days.
Click here to Upgrade to a Premium Membership now!
I forgot my password. How do I reset it?
To reset your password, click on the "Forgot Password" link on the login page and follow the instructions.
I have already made a payment, but my Premium Membership is not yet active. Why?
If you have sent us your payment via demand draft it is possible that we have not received the payment yet. Your Premium Membership will be activated only once we receive the payment. We will notify you via email once we receive the payment and activate your Premium Membership. Optionally, if you have made an online payment using your credit card, and your account is still not active, it is possible that we might require some more information from you. Also, sometimes it takes up to 12 hours for the payment notification to reach us. We will notify you via email once we receive the payment and activate your Premium Membership.
I placed an order and was given an Order ID afterwards. What is an Order ID?
The Order ID uniquely identifies the order placed by you. After you are given the Order ID, be sure to make a note of it and save it for later reference. When you correspond with the Customer Relations team at eRishta.com, your Order ID will help the team to quickly track your order details.
Is online Credit Card payment on eRishta.com secure?
Yes, 100% Secure! Your credit card information is entered on a Secure Server using SSL Technology and 128 Bit Encryption which is one of the highest levels of security provided by websites. The information is transmitted in an encrypted fashion to our payment gateway and your card is charged online. Finally, to provide the highest level of security, we do not store your credit card information on our online server at any time.
What are the benefits of upgrading my membership?
Upgrading your membership provides additional features such as unlimited messaging, viewing contact details, and more.
What are the different membership plans?
We offer several membership plans with various features. Visit the "Membership" section for more details.
What are the privacy settings for events?
Privacy settings for events can be managed from the "Events" section under "Event Settings".
Can I hide my online status?
Yes, you can hide your online status from the "Settings" section.