Terms & Conditions

Terms of Use

PLEASE CAREFULLY READ THESE TERMS OF USE. BY ACCESSING AND USING THIS WEBSITE YOU INDICATE YOUR UNDERSTANDING AND ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT USE THIS WEBSITE.

Metro Matrimony Online (Karachi – Pakistan) and its affiliates and / or branches (hereinafter together "MMO") provide a collection of online services which include matrimonial and other advertisements and forums (collectively, the "Service") on the website erishta.com and related sites and the mobile application of the platform (collectively, the "Website").

The Website and the Service are provided to you subject to these Terms of Use (these "Terms"). For the purpose of the Terms and wherever the context so requires, the terms 'you' and “your” shall mean any person who uses the Website or the Service in any manner whatsoever including persons browsing the Website and its content, posting comments or any content or responding to any advertisements or content on the Website. By accessing, browsing or using the Website or Service, you agree to comply with these Terms. Additionally, when using a portion of the Service, you agree to conform to any applicable posted guidelines for such Service, which may change or be updated from time to time at MMO’s sole discretion. You understand and agree that you are solely responsible for reviewing these Terms from time to time. Should you object to any term or condition of these Terms, any guideline, or any subsequent changes thereto or become unhappy with MMO or the Service in any way, your only choice is to immediately discontinue use of MMO. These Terms may be updated by MMO at any time at its sole discretion. MMO may send you notices of changes to the Website or the Terms

The headings in these Terms are for convenience only and shall not affect their interpretation.

Conditions of use

In order to use the Website you must register as a member of the Website ("Member") and agree to be bound by these Terms and follow the instructions during the registration process.

We use all reasonable efforts to include accurate and up to date information on our web pages. Information is for guidance only and is not intended to form any part of a contract and can be subject to change without notice. We shall not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use these pages, any errors, misrepresentations or omissions on the material contained on them.

The information on these web pages has been prepared with reasonable care and is believed by us to be legal, honest, decent and truthful as of the date of its preparation.

You agree that the material downloaded or otherwise accessed through the use of our web pages is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if we have been advised of the possibility of any such damage.

We do not accept any liability in connection with any third party web sites which may be linked or accessible through our own Web site and we do not endorse or approve the contents of any such site.

Except where expressly stated to the contrary the text and graphics in the information contained in this Website is the copyright of MMO. You may download or print out individual selections of these web pages only if explicitly used for your own personal information and not to be publicly reproduced. Permanent copying or storage of whole or part of this Web site or the information contained in it or reproduction or incorporation of any part of it in any other work or publication whether on paper or electronic media or any other form is expressly prohibited.

The entire contents of these web pages remains our property and is copyright with all rights reserved.

Data Protection Act 1998

Your personal information is your personal property and as such we recognise that this places serious responsibilities on us. We have therefore published a separate privacy policy on these web pages. Our omission to exercise any rights under these conditions of use does not constitute a waiver or such right unless expressly accepted by us in writing.

Eligibility

By accessing the Website or Service and/or by clicking "I agree", you agree to be bound by these Terms. You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. You agree to register prior to uploading any content and / or comment and any other use or services of this site and provide your details including but not limited to complete name, age, email address, residential address, contact number. "User" or "You" means any person who access or avail this site of the Company for the purpose of hosting, publishing, sharing, transacting, displaying or uploading information or views and includes other persons jointly participating in using the Website of the MMO.

Terms

This Agreement will remain in full force and effect while you use the Website and / or as long as you remain a Member of the Website. You may terminate your membership at any time, for any reason by sending us a request. MMO reserves the right to terminate your access to the Website. In the event of MMO terminating your membership because of any infringement / breach of the terms herein, you will not be entitled to any refund of unused Subscription fees, if any.

Non-Commercial Use by Members

The Website is for the personal use of individual members only and may not be used in connection with any commercial endeavours, including providing links to other websites. The MMO reserves the right to cancel the registration of and obliterate any non-individual membership from the Website and take appropriate legal action against such registrants, civil or criminal.

Cancellation

MMO shall reserve the exclusive right to cancel any content whatsoever from being published or reflected on its website or in any other mode. The cancellation charges payable to the User shall be at the applicable rates laid down in the cancellation and refund policy.

Other Terms of Use by Members, will not:

  • Engage in any unsolicited advertising, solicitation, buying / selling of any products or services through the Website .
  • Transmit any chain letters or junk email
  • Use any information obtained from the Website in order to harass, abuse or harm another person or in order to contact such person for any ulterior motive.
  • Members who subscribe to the Website and/or the Service hereby, unconditionally and irrevocably confirm that you have read and agree to abide by them.

MMO reserves its right to monitor the conduct of Members and in its sole discretion stop / cancel and / or initiate action against such registration in case, there is any violation of rules as enumerated herein.

Proprietary Rights in Content on the Website

Except for the information, which is posted by the Member, MMO owns and retains the proprietary rights in the Website and the Service. The Website contains the copyrighted material, trademarks, patents and other proprietary information of MMO and its licensors whether registered or not. You may not copy, modify, publish, transmit, distribute, perform, display or sell any such proprietary information.

Content Posted on the Website - You understand and agree that

  • MMO may delete any content, messages, photos or profiles (collectively, "Content") that in the sole judgment of the MMO that violate the Terms of Use or which might be offensive, illegal or that might violate the rights, harm or threaten the safety of the Website and/or its Members.
  • The premium members of the Website will be able to view name and photos of other members, who have permitted their photos to be visible to other members of the Website
  • You are solely responsible for the Content that you publish or display (hereinafter, "Post") on the Website or Service or transmit to other Members. MMO reserves the right to verify the authenticity of Content posted on the Website. In exercising this right, MMO may ask you to provide any documentary or other form of evidence supporting the Content you post on the Website. If you fail to produce such evidence, MMO may, in its sole discretion, terminate your Membership without a refund.
  • By posting Content to any public area of the Website, you automatically grant and you represent and warrant that you have the right to grant, to MMO, an irreversible, continuous, non-exclusive, fully-paid, worldwide license to use, copy, perform, display and distribute such information and content and to prepare derivative works of or incorporate into other works, such information and content and to grant and authorize sublicenses of the foregoing.
  • The following is a partial list of the kind of Content that is illegal or prohibited on the Website . MMO will investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Service and terminating the Membership of such violators without a refund.

It includes Content that:

  • is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; harasses or advocates harassment of another person;
  • involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming";
  • promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
  • promotes an illegal or unauthorised copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices or providing pirated music or links to pirated music files;
  • contains restricted or password only access pages or hidden pages or images (those not linked to or from another accessible page) ;
  • displays pornographic or sexually explicit material of any kind;
  • provides material that exploits people under the age of 18 in a sexual or violent manner or solicits personal information from anyone under 18;
  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy or providing or creating computer viruses;
  • solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and
  • engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes.

You agree that You shall not host, display, upload, modify, publish, transmit, update or share any information on the Website, that :

  • belongs to another person and to which you do not have any right to;
  • is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • harm minors in any way;
  • infringes any patent, trademark, copyright or other proprietary rights;
  • violates any law for the time being in force;
  • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • impersonate another person
  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  • threatens the unity, integrity, defence, security or sovereignty of Pakistan, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation
  • Any Content and / or comment / information uploaded by User / You on the Website which is non-compliant with The Information Technology Act, 2000, Rules and regulations, guidelines made there under, user agreement and privacy policy, as amended / re-enacted from time to time, for access or usage of the Site / the Services, MMO has the right to immediately terminate the access or usage rights of the User to the said Service and the Site and remove / disable all information including the non-compliant information. Furthermore, the MMO shall have the right to take recourse to such remedies as would be available to the MMO under the applicable laws.
  • You must use the Site and / or the Service in a manner consistent with any and all applicable local, state and federal laws and regulations.
  • You may not include in your Member profile, visible to other members, any telephone numbers, street addresses, last names, URL's and email addresses.

Copyright Policy

You may not post, distribute or reproduce in any way any copyrighted material, trademarks or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

Privacy Policy

MMO respects the privacy of Members and is committed to its protection.

MMO through its various advertising campaigns collects information about the User and Members. This information is provided by the user and Members and is collected in the database of the Website. The information collected in the database through these campaigns refers to personal details, email address and name of the user. For such campaigns, MMO uses third-party advertising companies to display/serve their ads on various other internet sites. The data collected is for the exclusive use of MMO and MMO reserves its right to allow access to its clients for the purposes of matrimony only.

All information/content of an individual User and/or Member of the Website and/or the Service, is considered privileged and confidential and shall not be shared with any other member/User, except as per the Terms of Use. MMO shall not share any information/content posted on this site, unless warranted by law.

Member Disputes

As MMO is acting only as a facilitator and providing you a platform on the Website, you are solely responsible for your direct as well as indirect interactions with other Members. MMO reserves the right, but has no obligation to monitor disputes between you and other members.

Force Majeure

We accept no liability for any temporary or even permanent unavailability of the Website arising from events of any kind or circumstances which are outside our control even though we shall use all reasonable endeavours to minimise or mitigate the effects of any such force majeure but this will not release you by reason of such force majeure from any obligation to indemnify or make any payment due under these Terms and Conditions.

Disclaimer of Warranties

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE WEBSITE AND THE SERVICE IS ENTIRELY AT YOUR OWN RISK AND THAT THE WEBSITE AND THE SERVICE ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW MMO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. MMO MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE'S CONTENT OR THE CONTENT OF ANY THIRD PARTY WEBSITES LINKED TO THE WEBSITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE AND SERVICE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, COMMUNICATED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE OR THE SERVICE. MMO DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND MMO WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND/OR OTHER USERS AND/OR THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Limitations of Liability

IN NO EVENT SHALL MMO, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF MMO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF THE WEBSITE OR THE SERVICE, INCLUDING WITHOUT LIMITATION WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF THE WEBSITE OR THE SERVICE, FROM INABILITY TO USE THE WEBSITE OR THE SERVICE, OR THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE WEBSITE OR THE SERVICE. SUCH LIMITATION OF LIABILITY SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR THE SERVICE OR ANY LINKS ON THE WEBSITE, AS WELL AS BY REASON OF ANY INFORMATION, OPINIONS OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR THE SERVICE OR ANY LINKS ON THE MMO SITE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT MMO SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. The Website is controlled and offered by MMO. MMO makes no representations or warranties that the Website is appropriate for use in other locations. Those who access or use the Website from other jurisdictions do so at their own volition and risk and are responsible for compliance with local law.

IMPORTANT - PLEASE READ: It is possible that other members or users (including unauthorised users, or 'hackers') may post or transmit offensive or obscene materials on the Website and which you may be involuntarily exposed to such offensive and obscene materials. We are not responsible for the use of any personal information which you may choose to disclose, or as a result of using, our services. Please carefully select the type of information which you post on the Website or release to other customers. We do not have the obligation nor responsibility or the technical means to verify the identity of persons who register as members or use our services, or to verify member content.

This Website is intended only for adults and that you are eligible to contract as per applicable laws. If you are using/accessing this Website as a representative of any person/entity, you acknowledge that you are legally authorized to represent that person/entity. You affirm that you are either at least 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, agreements, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms.

NOTICE TO CHILDREN UNDER THE AGE OF 17 AND THEIR PARENTS OR GUARDIANS If you are under the age of 17, YOU MUST NOT USE THIS WEBSITE. Please do not send us your personal information, including your email addresses, name, and/or contact information. If you want to contact us, you may only do so through your parent or legal guardian.

General Information

These Terms and the other policies posted on the Website constitute the complete and exclusive understanding and agreement between you and MMO and govern your use of the Service and the Website superseding all prior understandings, proposals, agreements, negotiations, and discussions between the parties, whether written or oral. The Terms and the relationship between you and MMO shall be governed by the laws of Pakistan. Any claim you may have against MMO must be submitted to the exclusive jurisdiction of the courts of Karachi, Pakistan. However, in the event that you are a consumer it may be that consumer law requires that another law is applicable and that a claim may be submitted to another jurisdiction. The failure of MMO to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid (including, without limitation, because such provision is inconsistent with the laws of another jurisdiction) or inapplicable, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision. If any provision or provisions of these Terms is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of the Terms shall not in any way be affected or be impaired. These Terms shall inure to the benefit of and be binding upon each party's successors and assigns.

Disclaimers and Limitations

The content of our Website does not constitute legal advice and should not be relied upon in making or refraining from making, any decision. You agree to indemnify and hold MMO and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against you arising out your use of the Website.

Our Website is provided on an "as is" and "as available" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

MMO is not responsible for any incorrect or inaccurate Content posted on the Website or in connection with its Service, whether caused by Users, Members or by any of the equipment or programming associated with or utilized neither in the Service, nor for the conduct of any User and/or Member of the MMO Service whether online or offline. MMO assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to or alteration of, User and/or Member communications. MMO is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to Users and/or Members or to any other person's computer related to or resulting from participating or downloading materials in connection with the Website and/or in connection with the Service. Under no circumstances will MMO be responsible for any loss or damage resulting from anyone's use of the Website or the Service and/or any Content posted on the Website or transmitted to Members. The exchange of matrimonial profile(s) through or by members shall not in any way be construed as any matrimonial offer and/or recommendation from/by MMO. MMO shall not be responsible for any loss or damage to any individual arising out of or subsequent to, matrimonial relations established pursuant to the use of the Website. The Website and the Service are provided "AS-IS" and MMO expressly disclaims any warranty of fitness for a particular purpose or non-infringement. MMO cannot guarantee and does not promise any specific results from use of the Website and/or the Service.

Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will MMO be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the Website or the Service, even if MMO has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, MMO, liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to MMO, for the Service during the term of membership.

Dispute Resolution

All Disputes and Differences whatsoever arising out or in relation to this subscription order/contract or order of Service shall be referred for resolution to a sole arbitrator, so appointed by MMO at its sole discretion. The said Arbitration shall be conducted in terms of the Arbitration and Conciliation Act 1996 together with all statutory amendments made thereto. The Award made in pursuance thereof shall be final and binding on all the parties. The seat and venue of Arbitration shall be Karachi, Pakistan and shall be governed by the Applicable laws of Pakistan. This Agreement shall be subject to the jurisdiction of the appropriate courts of Karachi, Pakistan.

Indemnity

You agree to indemnify and hold MMO, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above.

Disclaimers and Limitations

To the extent permitted by law, MMO will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of its Website or any material or services purchased or downloaded from them. Reliance on information, material, or advice contained within MMO shall be at your sole risk. Users of the Website and materials within them are encouraged to confirm information received with other sources, and to seek local qualified advice if embarking on any actions that could carry personal or organisational liabilities.

MMO makes no warranty that the functionality of its Website will be uninterrupted or error free, that defects will be corrected or that the website or the server(s) that make them available are free of viruses or anything else which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of MMO for death or personal injury as a result of the negligence of MMO or that of its employees or agents.

The maximum Liability of MMO arising in connection with the sale of goods or services, whether arising in contract or by reason of negligence of MMO, its employees, its agents or otherwise will not exceed 12 months subscription fees or the total amount paid by you to MMO (whichever is the lesser amount).

Where the goods are sold to a consumer the statutory rights of the customer are not affected by these terms.

Other

By becoming a Member of the Website or The Service, you agree to receive certain specific Emails and SMS Phone Calls for feedback and promotional offers from MMO. This Agreement, accepted upon use of the Website and further affirmed by becoming a Member of the Website or the Service, contains the entire agreement between you and MMO regarding the use of the Website and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

Notification of Changes

MMO reserve the right to change these Terms from time to time, and at our sole discretion. MMO may send you a notice regarding material changes to these Terms, including the Privacy Policy or the Website. You should make note of the "last updated date" at the beginning of the Terms. With this information, you should be able to identify if the Terms have been updated recently.

Our Details

Metro Matrimony Online
Mrs Mehwish Asad
Admin Office
FB Area
Karachi
75950
Pakistan

Email : [email protected]

Quadarc Multimedia
Support Office
Techno Centre
Puma Way
Coventry CV1 2TT
United Kingdom

Email : [email protected]